Privacy Policy
Last revised: Oct, 6th 2025
Lema Labs, Inc. ("Lema") respects the privacy of all visitors and users of its online services and is dedicated to maintaining the accessibility, confidentiality, and integrity of all such information. This Privacy Policy (“Policy”) applies to all visitors and users of the Lema website www.lema.ai and all other Lema-owned websites, domains, website services, applications, and products (“Lema.AI
platform”).
In connection with the use of the Lema.AI platform and the processing of Personal Information, your employer ("Customer") is the controller under applicable privacy laws, and we act as a processor with regards to the processing of employees' Personal Information. We process such Personal Information only as instructed by the Customer and in accordance with a data processing agreement between our Customers and us.
Please take the time to read this Policy carefully to understand what personal information we collect when you use Lema.AI platform, why we collect it, how we use it, and your choices related to your information. This Policy is incorporated into and made part of our Terms of Use.
Personal Information and What We Collect
“Personal Information” is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. We may collect Personal Information about you when you provide it to us, when you interact with Lema.AI platform, and when other sources provide it to us.
Information You Provide to Us
Direct identifiers, such as your name, address, email address, telephone number.
Other Personal Information, you choose to provide, such as when you participate in a survey, register for an event, or when you request technical or consumer support.
Information About Use of Lema.AI platform
When accessing or using Lema.AI platform, we may automatically collect:
Internet activity, Log Information, and Service usage information, such as operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on Lema.AI platform.
Location information, such as information used to locate the device you use to access Lema.AI platform. Location information may include: (i) the location of the device derived from GPS or WiFi use; (ii) the location derived from the IP address of the device or internet service used to access Lema.AI platform, and (iii) other information made available by a user or others that indicates the current or prior location of the user.
Profile and Inference Information, such as information about your preferences and characteristics.
The purposes for which we process your Personal Information
Personal Information that you provide to us will be used as described in this Policy.
To Provide and Manage Lema.AI platform. This includes, for example, enabling you to participate in features provided by Lema.AI platform, performing our contracts with you or your employer or business. We also may use information we gather to better understand and serve users and to improve Lema.AI platform.
To Communicate with You. We may use your Personal Information to respond to questions you submit via Lema.AI platform or to communicate with you regarding news, updates, or educational and marketing materials. You may opt-out of receiving commercial email messages from us by following the instructions in those messages.
As Required or Permitted by Law. We may use your Personal Information to comply with any applicable legal or regulatory obligations or for any other purpose permitted by law or with your lawful consent. We may deidentify, pseudonymize, or anonymize your Personal Information, which means that information that can be reasonably used to identify you will be removed. We may aggregate the deidentified information into a multi-modal real-world dataset to empower research and improve patient care. We create and use such de-identified information as permitted by law or with your consent.
Tracking Technologies
When you visit or access Lema.AI platform, we use cookies, pixels, beacons, local storage and similar technologies, that allows us to automatically collect information about you, your device, and your online behavior, in order to enhance your navigation in Lema.AI platform.
You can manage your cookie preferences, including opting out of non-essential cookies, via our cookie consent banner.
Information Security
We use technical, physical, and administrative safeguards that are designed to improve the confidentiality, integrity and accessibility of your Personal Information and Protected Health Information. We incorporate secure storage and transmission technologies including strong encryption, firewalls, fine grained access control and secure audit. We cannot, however, ensure or warrant the security of any information you transmit to us via Lema.AI platform, and you do so at your own risk. Additionally, we cannot guarantee that such information will not be accessed, disclosed, altered, or destroyed due to a breach of any of our technical, physical, or administrative safeguards. Security risks can never be excluded completely, and residual risks are unavoidable.
Children’s Privacy Policy
Lema.AI platform is not designed nor intended to be used or accessed by children under the age of 13. . We do not intentionally collect Personal Information from children through Lema.AI platform. If you are under the age of 13, do not use or provide any information on or through Lema.AI platform. If we learn we have collected or received Personal Information from a child under age 13 without verification or parental consent, we will delete that information. If you believe that we may have collected any information, including Personal Information from or about a child under age 13, please contact us immediately at privacy@lema.ai.
Retention
We will retain your Personal Information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.
Changes to This Privacy Policy
It is our policy to post any changes that we make to our Privacy Policy on our website. If we make material changes to how we treat our users’ Personal Information, we will update this Privacy Policy. The date our Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our website and this Policy for changes. For any questions or comments regarding this Privacy Policy, please contact us at privacy@lema.ai.
Contact Information
Please contact us with any questions or comments about this Policy, your Personal Information or our Notice of Privacy Practices, or your consent choices by email at privacy@lema.ai.
